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Email
Maria@lideluxhome.com
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Tel
+86 20 3114 7352
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WhatsApp
+86 13829776168
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WeChat
13829776168
Customer Support Q&A
Quick Answers, Reliable Support. Here you’ll find answers to frequently asked questions about LIDE’s products and services—designed to help you make faster, better decisions. Still have questions? Feel free to message us or reach out to our professional team anytime.
Live Chat-
What is minimum order ?
1 set. Individual buyers are welcome and well served
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Can you ship it to my address ?
YES, we can provide Door to Door delivery, also we can ship it to nearest sea port or shipment agent warehouse nearby.
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Can you do ** size ?
YES, we customized garage door based on client's garage opening size.
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What is delivery time ?
Production time takes 10-15 workdays, door to door delivery takes around 40-45 days, so it takes around 60 days in total.
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How l make payment?
We take Credit Card payment via Alibaba assuranceorder. Also Wire transfer to our account. Western Unionand paypal.
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What if the glass is broken when it got there?
First, the door is well packed by plastic film, carton,then wooden case. There is no complain of broken glass ordamaged package so far.second, check the door situation and take a picture or video at the soonest time if damage found, share with us, we will send a replacement.
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Did the door comes with the track and complete installation kits?
Yes, we provide door, complete kits and gate opener optional.
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